lucy in the sky customer service number
I was never updated or contacted. They don't offer refunds, only store credits and when you use the store credit to buy something you have to pay for shipping and the item never arrives. 1860 500 6633 is Tata Sky WhatsApp customer care number. We have no idea when the dress will arrive or if it will arrive on time. Please email us at resolution@lucyinthesky.email so we can look into your refund. Super fast and helpful; won't hesitate to order from the site/company again! Please let us know if we can help any further. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. I HAVE NOT RECEIVED MY ORDER. Check out what 6,872 people have written so far, and share your own experience. -Kate Read 1 more review about Lucy in the Sky MI Michelle 1 review US A day ago Merry was fantastic! Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.lucyinthesky.com. I ordered the Kayden Dress in black. I ordered a size larger and they still didn't fit. Great experience :). Pepper's Lonely Hearts Club Band. where you can enter your landline number to check the service. HELP & SUPPORT. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. We cover the cost of all domestic return shipping for all styles. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). Please email us at resolution@lucyinthesky.email. I've made several purchases on different occasions from this store and nearly all of which came with problems. We're so glad that our customer service team was able to assist you. See actions taken by the people who manage and post content. Thanks for your feedback. -Kate. | Read 5,961-5,980 Reviews out of 6,594 We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. - Kate. Thanks for your feedback. Orders and upgrades. Caveat emptor. After I explained the situation, they repeatedly insisted they would only offer me a store credit despite not carrying my actual size. I had a great experience with the customer service chat! Hi Lily, She was a total pleasure to work with. Gucci belt men Marmont . The best things about working as a Sales Advisor at Sky Leeds, with Lucy September 9, 2021 / in Contact Centre & Operations / by jhawkins2. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. Hi Kaylyn! Background and inspiration I don't care how good are their dresses and I don't even want to know. Do not buy from them. I can always count on you for the best quality and accurate fit. We're sorry to hear about your issues with our return policy. -Kate. Products used:None, I never received them. , over 6 weeks. Search Full List of Executives. Shop Lucy in the Sky - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. Excellent Customer Service, Quality Name Brands. We do not have any paid partnerships with any influencers; we only post real customers wearing the products we actually sell, so this really disappointing to hear. I emailed them to check if my order still hasn't shipped, please cancel and give me a refund. Merry S. was very kind and answered all my questions quickly, and resolved all my concerns. Unfortunately, we are not selling our styles to other retailers at this time. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. 6) Actor William Shatner also covered the song in dramatic, spoken-word style. Made and Designed in Los Angeles - Shop now at www.lucyinthesky.com Ordered 4 dresses in August 2022 for several events (totaling over $300). This is the one Sky contact number constantly referred to as being dedicated to customer service. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. She even helped me cancel an order and issued my store credit instantly. If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. Thanks for your feedback. The cost of foreign products and services may fluctuate. How did we do? Is Tata Sky service free? . Don't waste your time here! -Kate. BROADBAND. Search. We'd love to find a resolution due to this issue. This is the only time I ever have ordered something online when the seller would only give store credit. DO NOT BUY FROM THEM. Very professional. We do try and post a disclaimer that this does happen with sequin styles. They said I would be receiving updates and a tracking number. Date of experience: 04 February 2023. Please use the following size guide to help determine your size of clothing. The first time it was cancelled altogether. It is an eligible payment method for all U.S orders over $35. This document governs your relationship with www.lucyinthesky.com (Website). Number of comments: 0 Shipping I need to change my address or order, how do I do this? Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) Please read the product description of each item carefully before purchasing. This policy is effective from 01/01/2016. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. Thanks for your feedback. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. 0800 840 0202. You can also specifically search for styles that ship in 24 hours with a 3-5 business day delivery date through the Quick Find function and selecting 'Delivered by' date. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Sky in an easy-to-use summary, as well as a full comparison of the 13 ways to reach Sky, compared by speed and customer recommendations. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. I regret buying anything from them. Twice now, I have not received an order or refund. If your order is earlier than 14 days, you can reach out to us and we can cancel your order, if possible. I had a few concerns about my order and my online team member Danielle M. was very helpful. As soon as I opened the bag thousands of sequins poured out and the dress felt like thin sandpaper. O2 do tend to change them occasionally if they become oversubscribed. -Kate. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. I have ordered twice for my daughter, and both times, I had to reach out to Customer Service. Why just give your money to a site without the opportunity to try and return an item? I foresee no dress, no money returned and no reply. We're sorry to hear that you had issues with your order. Hi Melissa, Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. You must not misuse this Website. Ordered a dress 10/12 in anticipation of a delay (their site said Nov. 5 would be MAX date of arrival). Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. The dress is also incredibly thin and doesn't have much structure. Lucy in the sky is our GO TO for all things special occasion. Lucy in the sky is a great company from products to customer service I am always satisfied. If you need specific product measurements or have further questions, please email us at. Please note we cannot ship express orders to University/PO Boxes. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. You can also chat with Sky's Virtual Assistant on the Help Page to get the help you need. We would love to help assist you with this issue. -Kate. For more specific information or any delivery concerns for any International Orders, you can reach DHL GlobalMail Customer Service below: Email: https://webtrack.dhlglobalmail.com/help/contact?country=US, For any other concerns, you can reach out to us at shop@lucyinthesky.email. Share. Hi there. Delivery date was Feb 17-24th. As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. You can email us at resolution@lucyinthesky.email so we can further assist you. CABLE TV. my party is april 10. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paid. For international orders, any taxes or customs fees are the responsibility of the recipient. Horrible customer service. I ordered two dresses a month ago that never even shipped by the latest day that they were supposed to ARRIVE. I have emailed them three times and tried to do the virtual chat but it never works. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Our styles are designed exclusively in Los Angeles. WILL I BE CHARGE CUSTOMS FEES OR TAXES WHEN I RECEIVE MY ORDER? I ordered a dress on October 2,2019 and still not dress. They do not have number to call. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Return policy is awful and as slow. Hi Mandy, Phone Email. Please let us know if we can help any further. It was not the representatives fault, so she did great, but the company should do better in alerting guests. International shipping is free worldwide over US$50 (not including taxes or customs fees) and US$6.90 for orders under US$50. Lucy in the Sky, Inc may change this policy from time to time by updating this page. I love Lucy in the sky ! Im very disappointed. I reached out to customer service numerous times and have not had a response. They have a wide variety of clothes and accessories for men, women, and children. You must not establish a link from any website that is not owned by you. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Her real name is Carmen and she is secretive about her backstory. Be careful of ordering something for a particular occasion. Thanks for your feedback. If i order now when i will receive it? Yes, the one dress I never received was . They are absolutely, THE VERY BEST!!!! I threw out all the clothing. Number of comments: 0 I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). By placing an order you are offering to purchase a product on and subject to the following terms and conditions. I'm convinced company is run out of a basement and lack computer skill to process anything. My daughter has an event Nov. 19. We do make it as transparent as possible indicating it on our FAQ to be read prior to ordering and easily on every individual dress page.You can email us at resolution@lucyinthesky.email if you need further assistance. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Sorry to hear that you had trouble reaching out to us. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. We're sorry to hear about your disappointment with our return policy. If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. Call costs from other providers will vary. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. You will receive your tracking number once your style/s have been shipped. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. Order took over 2-4 weeks to be delivered. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. -Kate, it was my first time ordering from Lucy in the sky. They just keep everyone's money, don't send anything. For example, the Trustpilot rating is 4.2 stars, which is an average of over 6,000 reviews. Good Luck! This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Despite several attempts via emails, and a complaint to the BBB, my request for a refund has remained unanswered. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. If I do not get a refund, I will be disputing the charge on my credit card! Additional information is available at www.FHFA.gov, on Twitter, @FHFA, YouTube, Facebook, and LinkedIn. In the end the skirt fit very snug and my booty looks great in it. What a terrible return policy for a online store. Glad that our Customer Service was able to help with your returns! i am from spain. KYLA can provide quick and real-time responses to your SKY service concerns. I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. They have such cute styles, but the clothing quality is so bad. - Verify the shipping address provided - if there is an error, you would need to reach out to DHL GlobalMail or USPS to see if it is possible to update your address. Please email us at resolution@lucyinthesky.email for further assistance. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 The prices they charge is not right. He understood my issue, addresses it and rectified it. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. What is the Lucy in the Sky Return Policy? We're sorry to hear about the sequin issues on the dress. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. We're so glad you were able to utilize our 24/7 chat! Lucy in the Sky, Inc. operates this Website. Thanks for your feedback. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. Shein has better quality than this garbage! I reached our to the company and got a fast response from them. 90015 HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. I was so disappointed in the quality. We're so sorry to hear that there was an issue with your order. We'd love to hear from you so that we can find a resolution. Service 527 Shop faster with the App My Account Account Wish list Order Status Help Center shipping returns sizing Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! Date of experience: 20 February 2023 carly raymo 1 review US 2 days ago Late order Hi! I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. No further information is required on your end, the return label has all your information. Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases. This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. It is now way past that estimated time period so I use the chat feature again to figure out where the dress was. Chat is only option and that takes hours to even get a chat representative. You can activate your new camera, view your photos, manage and monitor. You can email us at resolution@lucyinthesky.email! Feel free to reach out to us at resolution@lucyinthesky.email if you have any other questions:) Overnight orders shipped Friday will be delivered Monday. . I will never buy from them and also inform all of my daughters friends at school to not buy from their site. Hi Sonam, Thanks for your feedback. Number one rule--- if they don't have a number to call, do not give them any money whatsoever. Tip for consumers:Returns usually only give store credit. You can only email and live chat with them. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. They have yet to respond and emails were sent over a week ago. We're so sorry about the delayed style. Hi Kim, It was nothing like the picture. DO YOU SHIP INTERNATIONALLY? Lucy never replied to me or PayPal. Copyright 2023 Lucy in the Sky inc. All rights reserved. Please email us at resolution@lucyinthesky.email so we can look into your refund for you. Please let us know if we can help any further. We use dedicated people and clever technology to safeguard our platform. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. Sharing is caring! All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. 7) A group called John Fred and his Playboy Band had a #1 hit in 1968 with "Judy In Disguise (with Glasses)," a song that was a parody of "Lucy.". We want to make sure this is refunded immediately. Save ur money and timego to windsor insteadur going to end up there regardless. I loved 1/2 dresses I bought. The stated ship times cannot be altered with the delivery method. -Kate. -Kate. They are constantly moving as not to get found. . You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? You'll soon realize why they don't allow real customer reviews on their site Hi Emily, I ordered 4 items and once I received 2 of them and saw how bad the quality was. I did the Level 2 Customer Service Practitioner course. Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. I don't think you got it! would it arrive by october 26th? Don't take the risk and give them your money. We ordered a dress on 9/6. We're so sorry to hear about the order. Contact Us. I had talked to 2 other reps there and they did not help AT ALL! Hi Bailey! I had to do a charge back from my credit card company to get my refund back. We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. Our regular return policy applies to all orders made through AfterPay. Our cut-off for same-day express shipping is 1pm Pacific Time. We encourage you to review those policies when you visit those sites. Please email us at resolution@lucyinthesky.email so that we can better assist you! All orders are subject to availability and confirmation of the order price. I was SHOCKED as the price of this dress after I received it. Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. Calls to these numbers are free for Sky Talk customers, but for Eir customers' calls can cost up to 5.3 Cents per minute, plus a 9.7 Cent connection fee. Its pathetic that they do that to customers. Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. The customer service is out of this world. -Kate. - Kate. Prom season is here, and you deserve to look and feel amazing for your big party! Our privacy policy, which sets out how we will use your information. This site promises to ship an item by a certain date. I used the chat feature again in January to try to figure out where my two other dresses were. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? Please email us at resolution@lucyinthesky.email so we can assist you sooner. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. ADD ONS. If you placed an order without an account, you can use the same email to create an account to access your return label. https://www.lucyinthesky.com/shop/index.php?route=account/login. Phone Email. All orders are subject to availability and confirmation of the order price. I will definitely order from this website again. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Oh no! I was told I could pay the difference on more expensive dress that may be able to be delivered faster. - Kate, Hi Gosset! They have horrible customer service and cannot call because it's a bogus phone number. If you're reaching out to us regarding an order, please have your Order ID in your message. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. Hi Hailey, Free Shipping Worldwide, over US$50. Do not order from here. . - Check in with your local post office, as packages are often held there for pick up. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback.
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