how to fix samsung microwave error code c 10
The control panel on your range or wall oven will lock if it is running certain functions, such as Self Clean, Twin Cooking, or Temperature Probe. Use this guide to determine the proper way to address the error on your range. In order to regain normal functionality of the Microwave the problem causing the error code will need to be resolved. Free standard shipping, exclusive offers and financing options. This is a model with the control and display on the door and not on the right hand side. Service Information For Appliance Repair Professionals. Appliance Service Information. Place the microwave in its original place. Step 6: Remove every wire that's connected to the control panel. http://www.Samsung.com/us/support/service/location. Fortunately, there's an easy way to tell. Plug in the microwave by connecting the power cord to the electric outlet. Reattach the washer into its place. Reattach all the racks you remove, including the turntable. Please help us improve by selecting a reason below. Follow the steps mentioned in the article to clear the error codes in your Samsung microwave. When buttons on the control pad stop working, the SE code will be shown. Whether your product is in or out of warranty, our authorized service centers are ready to help. Follow the steps below to replace the humidity sensor: The e-11 error code will disappear if the humidity sensor is causing the issue. Pull up and pivot the panel out. Before jumping to the conclusion that you need to either call a repair service or purchase a new microwave, try resetting the unit. Call an LG Support Representative. You can then put the microwave back together. Often, a simple po. Since you are out of the manufacturer warranty, the cost of repair would be your responsibility. As we mentioned above, SE code show up on the display when touchpad or one of the buttons is stuck in the ON position. Note: To try to clear an error code, unplug the microwave or turn it off at the circuit breaker for 60 seconds. Now, reconnect it and turn it on. It's an electric microwave oven that is manufactured and marketed by the Samsung Group. And disconnect the ribbon wires connected to the control panel and keep it aside. If the error code still displays, there are some easy steps you can try before calling a technician. Using The Freestyles remote, press and holdHomeuntil the quick settings menu appears. Thanks so much for sharing your experience with this microwave. Then you can plug the microwave back to power and check whether it is functioning correctly. Some Samsung microwaves have a clock button that makes it easy to manually fix the clock to the current time after performing a hard reset. You can access the humidity sensor after removing the panel. Step 5: Pull up then pivot out the panel. This code appears when the microwave fails to sense the damper to open or close for 1 minute. IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. 24/7 365 days a year! Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Sometimes, doing this will solve the issue. A microwave oven includes a gas sensor for detecting the concentration of gas developed from a foodstuff disposed in an oven cavity. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless steel with 5 Answers - Best Buy If there is no communication between the main and sub MICOM. You can reset the keypad to resolve the error code caused by the control panel glitches. The information contained in this website is provided for informational purposes only. SE error code shows up with the beeping sound, and it also appears when one or two buttons on the control panel are defective. The SE code is generally associated with the microwave beeping several times, displaying the code, and not working until the door has been opened and closed again. If you find it damaged, you must replace it. Remove the screw that holds the display panel in place. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Step 6: Slide the top panel out and set it aside. Does a Samsung microwave have a reset button? Cant figure how to take the door panel apart to reach the actual inside to clean re-seat the cable. Disconnect the wire harnesses from the rest of the system. Often, a simple power cycle can get you back on track. Remove the microwave cabinet this involves removing a few screws from the back of the microwave, and then it should come off (consult your manual if necessary). They take money from brands to skew results. Often the issue can be resolved with a simple repair or minor part replacement. An easy way to test for Demo mode is to set a cooking time and start the microwave. Thank you for your participation. the HV diode, the capacitor or the magnetron. Place the cabinet into its place and secure it. Switch it on and see if the SE error code has disappeared. One such advanced feature of the Samsung microwave The main function of a microwave is to heat things up, if the microwave is failing to do so, examine the high voltage diode, the door switch, and the magnetron. Follow the steps below to hard reset your Samsung microwave: Power on the microwave and check if the error code has disappeared. I am John, and I made this website with a team of Home Experts who wanted to share their knowledge and expertise in their field to solve all the problems that you may face in your daily life. Remove the rear panel by unscrewing the screws holding the panel in place. This is much more cost effective and has a far less impact on the environment than a complete appliance replacement. A Samsung Microwave displays a C-d0 error code when a Shorted Key Error has been detected by the internal electronic diagnostics. Here are 5 common errors and easy steps to clear the error from the display: The e-11 error code in the Samsung microwaves indicates that the humidity sensor is at fault. Begin reassembling the wire harnesses to the new control pad and work backward to put your microwave back together. Using your microwave oven Using the fit choice button Menu / Item No. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Yet still, theyre not perfect and can malfunction from time to time. Had these appliances for 2 years. Check out the chart below for tips and guidelines. Disconnect the grill from the microwave by removing the clips which are holding it in place. A Samsung microwave error code SE is usually caused by a faulty touchpad or dirty ribbon cable. But, If everything above will not fix the problem, then you need to replace the whole touchpad. However, given that they are expensive to replace, you might be better off just purchasing a new microwave. Check fan motor when thermal cutout is defective. For buying a new sensor keypad find out the number of your microwave. Mo display and no operation at all. Now Hiring. What to do? It monitors the humidity inside the microwave to prevent overcooking and undercooking of food. Check the control board for signs of damage. These products offer a good value for money, and if you compare prices and features of the microwaves from other brands, you will very likely come back to Samsung. selection. If you find an information code that is not listed on this page, please find a manual with the specific model number. However, if the code is still being displayed, you will need to move on to step two. Slide the grill up and to the left to completely remove. However, if the code is still on your screen, you will need to move on to the next step. Schedule Service (866) 254-8474. Microwaves are a significant part of kitchen activities. Step 3: Remove the screws which secure the microwave to the cabinet.There will be one screw on each side. When buttons on the control pad stop working, the SE code will be shown. A microwave that is powering on but simply not cooking is either the interlock switches or switch activators. 07-21-2022 If you see an error code flashing on your Samsung range or microwave, don't panic. I can definitely understand the frustration of not being able to use all the great features on this model. It has a digital keypad and display. Remember, however, that this work should be performed with the greatest care and safety. Unplug the power cord of the microwave and contact the Samsung service center. It helps balance the moisture in the food and lets you enjoy perfectly cooked food. This part can be tested with a multimeter to determine if there is continuity. . Plug the microwave oven into the electric outlet. Contacting a trained Appliance Repair Technician is another option if the if the issue is to difficult to resolve with the information provided. Unplug the microwave from the wall or turn it off from your fuse box. He stated it is both the major and sub-PCB boards need to be replaced as they are not communicating. And wait until 10 to 30 minutes because a capacitor will store the electricity even after unplugging the microwave. Unplug the power cord, wait long enough for it to cool, and then restart the microwave. The microwave. It is printed on the equipment tally. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Samsung Microwave is sparking or arcing. Reattach the back panel and secure it with the mounting screws. Control boards are very difficult to test, so if you have tested the control pad and panel and they are not the problem, then your best bet is to simply replace the control board. Unplug the microwave from the electric outlet by removing the power cord. It is showing error se8 . Next, you have to remove the control board. Re: Samsung Microwave C-DO Fault. Before we get into the more technical causes of the SE error code, you can attempt to solve the problem by simply resetting your microwave. See our Privacy Policy here. I know how annoying it would feel if a microwave stuck in the middle, displaying an error while you are waiting to taste your favorite dish. Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. You can fix this by replacing the humidity sensor. Begin by unplugging the microwave from the electric outlet. These sparks are caused when microwaves react to gold paint on dishes, twist ties and other metallic materials, like aluminum foil. Move your microwave oven to its original position. A humidity sensors function is to prevent the food from getting too dry. But if your cooktop lamp will not turn off, then it may just be wet from recent cooking. jeff sr. The plastic layer will contact the conductive surface when a user touches a particular button. Today we will discuss the SE error code that can appear on Samsung microwaves. If the error code persists after switching on the microwave, it indicates a fault that needs to be fixed. If you have a freestanding unit, you may have to remove the metal from around the top and sides before moving on to the next step. The Samsung DE series consists of reasonably priced microwaves with a sufficient number of features. Remove the two screws from the top vent, followed by the one from above the keypad. Step 2: Slide the vent up, then to your left to remove it completely. Unplug the power cord of the microwave and contact the Samsung service center. Very poor quality. A gap is formed between the two surfaces that separates the conductive coating until the user applies pressure, thus helping the two surfaces contact each other. Secure it with the screws you removed earlier. The C-10 error is a code that may sometimes appear while running self diagnosis on an oven. Step 2: plug in your microwave and wait until it turns on. Let it stay disconnected for 5 to 10 minutes. Why It Happens And How To Fix? A microwave that is not turning on or is turning off by itself is usually caused by overheating or a low power supply. SHOP PARTS This is done by unplugging the microwave from the wall or turning the breaker off to it for at least 60 seconds. Refrigerator; Cooktop; Oven; Microwave; Dishwasher; Washer; Dryer Troubleshooting for the sparking microwave. If the control panel glitches causing this issue, the e-11 error code will clear. When a button on the control pad is pressed, a signal is sent to the control board. Enter the current time on the number pad and press OK again. HOWEVER, never do that with a microwave because of the radiation danger. However, there are some information codes thatyou can fix yourself before contacting the Samsung service center. Before you move on to serious repair, consider resetting your Samsung microwave. You can check the connectivity of the touchpad using a multimeter. Some have grill included and boast enamel-coated interior. And reconnect the ribbon wire with the control board. Step 1: Unplug the microwave from the power socket for about 2 minutes. Well talk about what the code means and ways you can fix it. Replace the electronic control board in the oven if the problem persists. Open Settings, and then select General. What does C-DO mean and how is it fixed - Learn about Samsung - 1.7 Cu. Fast, easy checkout with Shop Samsung App. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? The SE code issue can lead to the microwave operating on its own, which can allegedly result in a house fire. Find out more here. in, Hi there! ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. Slide the old damper left to remove it from the microwave oven. If you find that the microwave control pad, or touchpad, doesnt respond, but the display still lights up, then the problem is probably with the control pad. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. Error codes are mixed numbers and letters displayed in the control panel to indicate specific faults and failings. This component consists of a series of soft touch electrical switches. You can locate the gas sensor at the top left corner of the microwave. This guide contains a reference list of microwave error codes and their meanings. Menu. How do I fix my Samsung stove's SE error? If your microwave is not working or has stopped working, there could be a few reasons why. Fortunately, there's an easy way to tell. Unplug the power cord for and clean the button. Reattach the control board and reconnect all the wires referring to the photo you took. Step 3: Turn the oven around to gain access to the back of the oven. Begin by disconnecting the power supply from the electric outlet. Let us take care of your Samsung productsanywhere, anytime, always! You must replace the damper if the error appears even after resetting the microwave. Move your microwave oven from its original position to work on it comfortably. They contain internal high voltage components that can hold a lethal electrical charge even after its unplugged. Usually, removing these kind of objects will fix the problem. If the control board is defective, replace it. Also the stencils on the control panel are all peeling off. The term "arcing" refers to sparks inside the microwave oven. If you try the solutions suggested below, you may well be able to fix your oven without a service technician. In the course of solving the problem, you can independently check and repair the device. Please contact us via Live Chat for a faster response. Give the open door a good push when you see the door error code. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. The available settings and options may differ for appliances sold in other countries. Welcome to Urban Home Corner. Restart the microwave after waiting. Feel free to ask any questions about repairs. In some Samsung microwave models, you may also have to remove metal panels that block you from being able to remove the screws from the control panel. If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. If the error code was simply a fluke, the device will start back up and operate perfectly. The entire control board is defective and stops working. It still works in cook time mode. An error code displaying on yourSamsung microwavemeans that there are some problems restricting your microwave from operating correctly or safely. If not, you will have to replace the control panel. Always keep in mind that microwaves can be inherently dangerous to repair. When at fault, the microwave control display will communicate it through the error code. Factory reset Sometimes it's good to have a fresh start. Move the microwave from the cabinet and place it on a solid surface to work. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Remove the screws holding the gas sensor in place. Reference: Samsung Over the range microwave, Samsung Countertop Microwave, Samsung microwave error code official guide. So, if the control board is not generating enough low voltage signals, or if it doesnt sense the input signals from the touchpad, then output functions will not be able to occur. .Use a metal ( not the shiny chrome type ) screw driver with a insulated handle to short across ( touch both at the same time ) the terminals of the high voltage capacitor to discharge it. The five common error codes discussed in the article are e-11, SE, E-24, C-10, C-11, C-12 and C-A0, C-A1, and C-A2. After removing the control board, you can access the touchpad. So, if you have this problem, leave the machine unplugged or the door open until the repair is completed. Clean the keys and check if there water on the surface around the key. Tech came out and said it needed the main board replaced at a cost of about $800. By ticking this box, I accept Samsung Service Updates, including . The following are the steps to take in order to reset your Samsung Microwave.To resolve this issue, simply follow these simple steps: Step 1: The first step is to unplug the microwave from the power outlet for approximately 2 minutes.Connect it back together and turn it on. The SE error code indicates the Samsung microwaves touchpad and control panel issues. How To Reset? If you find that the control board is defective, you will need to disconnect the power to the microwave, remove the cabinet and control assembly, and install a new part. Sorry, there is insufficient stock for your cart. The control board generates low voltages that are subsequently supplied to the touchpad. Select Reset, enter your PIN (0000 is th, Samsung TV factory reset and self diagnosis tools, Factory reset the TV Want a complete do-over? You can move on to the repair process after resetting your Samsung microwave. Follow the steps below to replace the gas sensor: Power on the microwave and check if the C-10, C-11, and C-12 error codes have disappeared. Unplug the microwave or toggle the circuit breaker to turn it off. Your TV will restart automatically. Such components include the magnetron and motor for the turntable. Copyright 1995-2023 SAMSUNG All Rights Reserved. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. If the error codes C-AO, C-A1, and C-A2 are displayed in the control panel, it indicates a functional error has occurred in your microwave oven. Disconnect the locking clips and wires connected to the gas sensor. Watch the video for full details. Reattach the back panel of the microwave and secure it with screws. Before going any further, you will want to check the connection to see if it looks okay. A gas sensor determines the amount of gas expelled from the food while it is being cooked. ME21M706BA Microwave Displays Error code 10, http://www.Samsung.com/us/support/service/location, ME21M706BAS - MICROWAVE RANDOMLY JUST DISPLAYS A REMAINING TIMER / AMOUNT INSTEAD OF THE CLOCK. And it also happens when the control board glitches, causing this issue. Check to See if the Microwave is Heating. If the microwave isnt heating or has stopped working, make sure it isnt in demo mode, check the kitchen timer and the door, and ensure theres enough clearance on both sides. (Replacement Procedure, Cost, Etc). * For Samsung Supplies information go to: * For S.T.A.R. If these steps don't match, Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. The first thing you need to pay attention to is the sensor and the wiring connected with it. Most information codes on a range can be cleared with a reset. If it occurs again, turn of the microwave 12-24 hours and then retry. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. Connect with Samsung experts and fellow fans for tips on how to get the most out of your Galaxy device. When the control panel doesnt produce proper signals, your microwave wont work correctly, and an error code will appear. Could you please say what happened to my microwave and what should I do. Please take our brief survey. Hold down the settings button and press the number 9 on the keypad. The control pad is often attached to the actual control panel, and is generally connected to the electronic control board with flat ribbon style connectors. Follow basic precautions when installing and using this rangeto reduce the risk of fire, electrical shock, injury, or death topersons, including: Do not leave children unattended near the range during aself-cleaning, Samsung Freestyle factory reset and self diagnosis tools, Factory reset Sometimes its good to have a fresh start. To fix this issue, you must replace the gas sensor. If you have a freestanding unit, you may have to remove the metal from around the top and sides before moving on to the next step. In case the temperature rises over the limit temperature during the operation of each mode. There are a number of a different ways of contacting us via Live Chat, Text, Email and more. Try removing the waveguide cover and see if the problem resolves. Comment below, wed love to hear your thoughts! Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Unplug the power cord of the microwave and contact the Samsung service center. What are the common error codes on Samsung microwaves? The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. . Step 2: Disconnect the oven's power cord from the outlet. The microwave has power but is not working. Click here to use the chatbox to speak with one of our technicians.No in-home service calls. An error code on your microwave usually means a technician is going to need to take a look at it. Want to find a quick way to repair your microwave oven? Access the back side of the microwave and disconnect the cabinet from the device. Select Reset, enter your PIN (0000 is the default), and then select Reset. The Samsung microwave is a more dynamic version of a normal microwave. C-DO code. Book an appointment to connect with our Samsung Sign Language Customer Support for help and advice on our products. 1-888-542-2623 (8am-9pm EST) But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. So, keep reading. Once the microwave is back together, you can then test if the error code is gone. 4.Defective Ass'y PCB. Sorry, there is insufficient stock for your cart. Hi there! Copyright 1995-2023 SAMSUNG All Rights Reserved. / Amount Instructions Place 0.5 cups brown rice + 1 cup Press the Fit Choice button. Reattach the back panel with the microwave. Samsung microwave error code official guide. Be sure not to confuse the model and code of the Samsung microwave. So, to reset the Samsung microwave, you need to unplug it from the electrical outlet and wait for a minute or two for the microwave to reset. Reconnect the tabs to connect the temperature sensor to the microwave. The next component that might be the cause of the error code is a faulty control board. Remove the control panel by pulling it up and out of its position. Remove the screws securing the control board. Snowboard- . Remove the screws that secure the control board to the control panel. Urbanhomecorner.com is a participant in Amazon Services LLC affiliate advertising program. Apart from this, wiring issues can also be the reason for the e-11 error code.
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